100% Food Services Manager- Permanent

Date of Posting:  April 12, 2024 
Date of Closing:  April 26, 2024 
Start Date: To be determined 
 
Purpose of Position 
 
The Food Services Manager reports to the Administrator and assumes authority, responsibility, and accountability for the delivery of dietary services in our continuing care community. The manager will supervise, direct and co-ordinate the activities of workers who prepare, portion and serve food. As a valued member of The Mount Continuing Care Community team, the Food Services Manager must demonstrate a commitment to resident safety by providing quality care that is in accordance with the organizations mission, values, policies, procedures, and any applicable legislation or Board requirements. 
 
Main Duties 

• Develop, maintain, and implement dietary policies in accordance with current standards of practice, facility operational policies, while maintaining compliance with provincial and federal regulations 
• Respond to and adequately resolve incidents, complaints, or concerns from residents or families about nutritional care services, in accordance with legislation and standards 
• Develop and implement seasonal 4-week menus 
• Develop and implement if needed, emergency and disaster menu planning 
• Facilitate bi-monthly dietary council meetings (address concerns, implement changes) 
• Coordinate weekly department check in meetings 
• Follow and educate employees on infection control 
• Participate in the selection of new hires 
• Supervise and evaluate the operations of employees (including annual performance reviews) 

• Mediate conflict situations and participate in disciplinary procedures. 
• Manage employee snack and grocery program 
• Manage daycare food supply 
• Manage the U-Pick apple orchard and product processing 
• Complete regular resident satisfaction meal surveys to ensure implemented menu is meeting the preferences of the residents 
• Manage food service aspects of special events, such as, theme night once/month, Christmas Dinner, Thanksgiving Dinner, Easter Dinner, Shellfish Festival, outdoor BBQs) 
• Order supplies, maintain a reasonable inventory and monitor finances to determine compliance with assigned budgets 
• Communicate with suppliers 
• Ensure all equipment in the kitchen is functional and all staff are trained in using equipment.  
• Coordinate repair and/or restoration of kitchen equipment 
• Organize main dining room seating for Community Care residents 
• Follow and educate employees on infection control 
• Input bi-weekly payroll. This includes adjustments of employee punches, inputting vacation time/holiday in lieu/sick time 
• Complete department scheduling while coordinating community care and multi-service schedules to ensure coverage.  

Requirements 

• Red seal Certification 
• Previous management experience in food service 
• Minimum 2 years cooking experience  
• Leadership skills to guide and support the dietary team 
• Ability to meet the physical requirements of the position 

• Familiarity with therapeutic diets and nutritional standards for seniors an asset 
• Proven organizational skills and strong computer capabilities including Microsoft Office use. 
• Be an engaged collaborative team player, develop and maintain professional relationships that support and strengthen the organization/department culture 
• Current CPR, criminal record check, food safety, immunizations 

Working Environment  

• Rotating shifts between 3 and 12 hours. 
• Rotating shifts including days, evenings, weekends, and holidays. 
• Frequent interaction with residents, family members, and the public. 

 
Position Available: Food Services Manager 
Wage Range: $26-$32 
 
***Please note that this position is also eligible for benefits once the probationary requirements have been met 
 

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